are to be sent to the factory in Bradford, NOT to me personally (see packing slip), but first, please let me know what you're returning and why so I know how to adjust inventory.   The packing slip MUST be included in the box along with a return number that I have to give you when you call or email me. Please make sure you get a tracking number when you send it.

There will be a restocking fee of 20% on all returns and exchanges (except when the factory is in error), and of course extra s/h for new colors sent out when exchanging.   S/h is non-refundable.